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2012 November AxTraxNG™ Access Control Management Software Software Manual (Version 21.x)

Notice and Disclaimer x AxTraxNG™ Software Installation and User Manual Notice and Disclaimer This manual’s sole purpose is to assist installers and/

AxTraxNG™ Reports 100 AxTraxNG™ Software Installation and User Manual 8.2 Archive Reports You can produce three types of reports:  Panels Event Re

AxTraxNG™ Reports AxTraxNG™ Software Installation and User Manual 101 2. On the toolbar, click the icon. The Report Wizard opens. 3. From the fi

Firewall Configuration 102 AxTraxNG™ Software Installation and User Manual 9. Administrator Operations 9.1 Setting the Time and Date You can select

Administrator Operations AxTraxNG™ Software Installation and User Manual 103 To download failed data: 1. In the Tree View, select a specific panel,

Firewall Configuration 104 AxTraxNG™ Software Installation and User Manual The following database operations are available: Table 20: Tools > Data

Administrator Operations AxTraxNG™ Software Installation and User Manual 105 9.5 AxTraxNG™ Options and Preferences AxTraxNG™ can be customized to me

Firewall Configuration 106 AxTraxNG™ Software Installation and User Manual Field Description Use highlight networks and panel status Click Select C

Administrator Operations AxTraxNG™ Software Installation and User Manual 107 9.6 Importing/Exporting User Data The Import/Export Data window makes i

Firewall Configuration 108 AxTraxNG™ Software Installation and User Manual Field Description User number started from Enter the number from which to

Firewall Configuration AxTraxNG™ Software Installation and User Manual 109 A. Firewall Configuration The following instructions explain how to confi

Introduction AxTraxNG™ Software Installation and User Manual 11 1. Introduction The AxTraxNG™ Access Control System is a complete Server-Client soft

Firewall Configuration 110 AxTraxNG™ Software Installation and User Manual 5. Click Add Program. The Add a Program dialog appears. 6. Click Brows

Firewall Configuration AxTraxNG™ Software Installation and User Manual 111 8. Click OK. The SQL Server program appears in the Add a Program dialog.

Firewall Configuration 112 AxTraxNG™ Software Installation and User Manual 15. Right-click Windows Firewall/Internet Connection Sharing (ICS) and c

SQL Service Settings AxTraxNG™ Software Installation and User Manual 113 B. SQL Service Settings 1. To reach the SQL Service Settings, click the fo

Network Configuration 114 AxTraxNG™ Software Installation and User Manual C. Network Configuration The AxTraxNG™ Server connects to access control u

Network Configuration AxTraxNG™ Software Installation and User Manual 115 The upper left window lists all TCP/IP converters attached on the local net

Network Configuration 116 AxTraxNG™ Software Installation and User Manual To initialize and configure the computer modem: 1. In the Network window,

Network Configuration AxTraxNG™ Software Installation and User Manual 117 To initialize and configure the remote modem: 1. In the Modem Configuratio

Network Configuration 118 AxTraxNG™ Software Installation and User Manual 3. To prevent access to AxTraxNG™ data from non-authorized users, the AC-

Restoring Factory Default Settings AxTraxNG™ Software Installation and User Manual 119 D. Restoring Factory Default Settings If the modem configurat

Introduction 12 AxTraxNG™ Software Installation and User Manual 1.1.2 Access Monitoring The AxTraxNG™ software records every attempt to open a door

Configuring User Counters 120 AxTraxNG™ Software Installation and User Manual E. Configuring User Counters You can use the User Counter options to l

Configuring User Counters AxTraxNG™ Software Installation and User Manual 121 4. Select the Set new counter checkbox. 5. Click OK.

Cross Platform Camera Setup 122 AxTraxNG™ Software Installation and User Manual F. Cross Platform Camera Setup This section describes the complete p

Cross Platform Camera Setup AxTraxNG™ Software Installation and User Manual 123 d. Select the Attached to AxTraxNG™ checkbox next to the camera you

Cross Platform Camera Setup 124 AxTraxNG™ Software Installation and User Manual 8. Test time synchronization in both application: a. In the Tree me

Enrolling Cards using MD-08 Desktop Reader AxTraxNG™ Software Installation and User Manual 125 G. Enrolling Cards using MD-08 Desktop Reader This op

SQL Server Installation Troubleshoot 126 AxTraxNG™ Software Installation and User Manual H. SQL Server Installation Troubleshoot When installing the

SQL Server Installation Troubleshoot AxTraxNG™ Software Installation and User Manual 127 If the server is not part of a domain, check the local secur

SQL Server Installation Troubleshoot 128 AxTraxNG™ Software Installation and User Manual 4. Disable (temporarily) the security policy:

AxTrax.NET Watchdog AxTraxNG™ Software Installation and User Manual 129 I. AxTrax.NET Watchdog The AxTrax.NET Watchdog is a program that monitors th

Introduction AxTraxNG™ Software Installation and User Manual 13 1.3 Using this User Guide This user guide provides all the information required to s

AxTrax.NET Watchdog 130 AxTraxNG™ Software Installation and User Manual I.1 Common Info This screen shows general system information: server status,

AxTrax.NET Watchdog AxTraxNG™ Software Installation and User Manual 131 Database* DB name Username* Username of DB Password* Password of DB AxTraxNG/

AxTrax.NET Watchdog 132 AxTraxNG™ Software Installation and User Manual I.3 DB Connection This feature allows you to change the database connection

AxTrax.NET Watchdog AxTraxNG™ Software Installation and User Manual 133 I.4 Restart Server If you try to open the AxTraxNG™ Client but you get an er

Adding Custom Wiegand Formats 134 AxTraxNG™ Software Installation and User Manual J. Adding Custom Wiegand Formats The Wiegand protocol it the most

Adding Custom Wiegand Formats AxTraxNG™ Software Installation and User Manual 135 then in reversed bits format, it is 4C 91 A6 2C, which is represent

Adding Custom Wiegand Formats 136 AxTraxNG™ Software Installation and User Manual To create a new rule: 1. In the Tree View, click AC Networks. 2.

Adding Custom Wiegand Formats AxTraxNG™ Software Installation and User Manual 137 Example Enter a new Wiegand 29-bit protocol with the following rule

Adding Custom Wiegand Formats 138 AxTraxNG™ Software Installation and User Manual To view the format of existing protocols: 1. In the Tree View, cli

AxTraxNG™ 0706-0960417+00 Asia Pacific, Middle East, Africa Rosslare Enterprises Ltd. Kowloon Bay, Hong Kong Tel: +852 2795-5630 Fax: +852 27

Specifications and Requirements 14 AxTraxNG™ Software Installation and User Manual 2. Specifications and Requirements 2.1 System Capabilities Gener

Specifications and Requirements AxTraxNG™ Software Installation and User Manual 15 Networks Communication Speed 9600, 19200, 57600, and 115200 bps 2

Installation 16 AxTraxNG™ Software Installation and User Manual 3. Installation The AxTraxNG™ installation CD-ROM includes all the setup files requi

Installation AxTraxNG™ Software Installation and User Manual 17 3. Click Run. Once the various necessary files are extracted, the following screen

Installation 18 AxTraxNG™ Software Installation and User Manual If the AxTraxNG™ Server or Client setup detects a previous version of AxTraxNG, a pr

Installation AxTraxNG™ Software Installation and User Manual 19 If you are installing for the first time, the following screen opens: To install th

Copyright © 2012 by Rosslare. All rights reserved. This manual and the information contained herein are proprietary to REL, R

Installation 20 AxTraxNG™ Software Installation and User Manual If you are upgrading, the following screen opens: If you are installing for the fir

Installation AxTraxNG™ Software Installation and User Manual 21 The Setup Type screen opens. 4. Select the Server option, and then click Next. The D

Installation 22 AxTraxNG™ Software Installation and User Manual The AxTraxNG™ Server and SQL Server databases must be installed on the same PC. c.

Installation AxTraxNG™ Software Installation and User Manual 23 To install the AxTraxNG™ Watchdog: 1. Click Yes and/or Next to begin the AxTraxNG™

Installation 24 AxTraxNG™ Software Installation and User Manual When installing AxTraxNG™ on a different PC, make sure that the ViTrax™ Server has a

System Overview AxTraxNG™ Software Installation and User Manual 25 4. System Overview AxTraxNG™ is controlled through a user-friendly interface, and

System Overview 26 AxTraxNG™ Software Installation and User Manual By default, the Administrator operator password is "admin". 6. Click O

System Overview AxTraxNG™ Software Installation and User Manual 27 Section Description 4 Event Log The Event Log displays a detailed log of every t

System Overview 28 AxTraxNG™ Software Installation and User Manual 4.3.3 View Menu Use the View menu to define and manage the view of the GUI. The m

System Overview AxTraxNG™ Software Installation and User Manual 29 4.4.2 General Network Icons Icon Name Click icon to… Add to Status Map Add ava

Table of Contents AxTraxNG™ Software Installation and User Manual iii Table of Contents 1. Introduction ...

System Overview 30 AxTraxNG™ Software Installation and User Manual 4.4.5 Card\Users Icons Icon Name Click icon to… User Counter View the current

System Overview AxTraxNG™ Software Installation and User Manual 31 Icon Name Click icon to… Archive Display video stream archive events stored in

System Overview 32 AxTraxNG™ Software Installation and User Manual 4.5 Tree View The Tree View allows users to configure, monitor, and control every

System Overview AxTraxNG™ Software Installation and User Manual 33 4.5.4.3 Access Areas A facility can be subdivided into several access areas to co

System Overview 34 AxTraxNG™ Software Installation and User Manual 4.5.7 Status Map The Status Map creates a graphic display of the statuses for eve

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 35 5. How to Set Up a Site This section outlines a recommended step-by-step pro

How to Set Up a Site 36 AxTraxNG™ Software Installation and User Manual To add a new time zone: 1. In the Tree View, select Timing > Time Zone. 2

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 37 3. From the list, find the relevant country and either: a. Select the main

How to Set Up a Site 38 AxTraxNG™ Software Installation and User Manual The Network window includes the following information:  The network's

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 39 Field Description Network Type Network type: Serial, TCP/IP, or Modem For T

Table of Contents iv AxTraxNG™ Software Installation and User Manual 4.3.4 Help Menu ...

How to Set Up a Site 40 AxTraxNG™ Software Installation and User Manual 9. To use the time zone of the AxTraxNG™ Server for the panel network, sele

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 41 The Network Time Zone area contains the following fields: Table 3: Add Networ

How to Set Up a Site 42 AxTraxNG™ Software Installation and User Manual Use two readers per door when one door acts as both the entrance and exit to

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 43 The General tab of the Door Controller Panel properties window contains the

How to Set Up a Site 44 AxTraxNG™ Software Installation and User Manual Make sure that the DIP Switch 3 position on the panel corresponds with its p

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 45 3. Click Find Panels to search for all connected panels in the network. Onc

How to Set Up a Site 46 AxTraxNG™ Software Installation and User Manual The Antipassback tab contains the following fields: Table 5: Network > Pan

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 47 Field Description Full Upload Click Start to re-upload all events from pane

How to Set Up a Site 48 AxTraxNG™ Software Installation and User Manual 6. Click the Options tab. 7. Set the event filtering options for this pane

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 49 Field Description Door output polarity is Normal Closed Select this checkbox

Table of Contents AxTraxNG™ Software Installation and User Manual v 5.9 Adding Panel Links ...

How to Set Up a Site 50 AxTraxNG™ Software Installation and User Manual 5. Configure the door as required. 6. Click OK. 5.6 Configuring the Reade

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 51 The General tab in the Reader window contains the following: Table 8: Networ

How to Set Up a Site 52 AxTraxNG™ Software Installation and User Manual Field Description Secondary Reader type Select the data transmission type fo

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 53 Field Description Time Set the number of minutes before a user can reenter u

How to Set Up a Site 54 AxTraxNG™ Software Installation and User Manual Field Description Camera Available only with AC-525 Select the name of the c

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 55 Field Description Activity start delay Set the delay time before this input

How to Set Up a Site 56 AxTraxNG™ Software Installation and User Manual Field Description Source Select the specific panel component that raises the

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 57 Field Description Alarm Handler Opens the Alarm Handler configuration windo

How to Set Up a Site 58 AxTraxNG™ Software Installation and User Manual 5. Configure the link rule as required, according to the field descriptions

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 59 5.9.1 Creating a Fire Alarm Input You can configure the panel properties to

Table of Contents vi AxTraxNG™ Software Installation and User Manual 7.1 Controlling the Door Manually ...

How to Set Up a Site 60 AxTraxNG™ Software Installation and User Manual 7. Configure the alarm handler as required, according to the field descript

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 61 The Access Group Properties window opens. 5. From the Time zone dropdown,

How to Set Up a Site 62 AxTraxNG™ Software Installation and User Manual 3. In the Description field, enter a name for the input group. 4. Expand a

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 63 4. Expand a network to see its panels. 5. Select the checkboxes of all rel

How to Set Up a Site 64 AxTraxNG™ Software Installation and User Manual 5.10.4.2 Adding Users to a Card + Card Group Once a Card + Card group is cre

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 65 Field Description Sequential Users – Rights Define the users right properti

How to Set Up a Site 66 AxTraxNG™ Software Installation and User Manual 3. Configure the user and card properties as required, according to the fie

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 67 5.12 Adding Departments, Users, and Visitors Every user is associated with a

How to Set Up a Site 68 AxTraxNG™ Software Installation and User Manual Figure 2: User Properties > General Tab The General tab contains the foll

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 69 Field Description Valid date > from Select the date/time from when the us

Table of Contents AxTraxNG™ Software Installation and User Manual vii H. SQL Server Installation Troubleshoot ... 126 I. AxTr

How to Set Up a Site 70 AxTraxNG™ Software Installation and User Manual The Codes tab contains the following fields: Table 15: Departments/Users >

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 71 The Details tab contains the following fields: Table 16: Departments/Users &

How to Set Up a Site 72 AxTraxNG™ Software Installation and User Manual The Add User window opens. 3. Enter the user details as needed using the tab

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 73 To create visitors: 1. In the Tree View, expand the Users element and select

How to Set Up a Site 74 AxTraxNG™ Software Installation and User Manual 3. On the toolbar, click the icon. The Add Access Area window opens. 4.

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 75 3. In the Description field, enter a name for the antipassback rule. 4. Fr

How to Set Up a Site 76 AxTraxNG™ Software Installation and User Manual To define a car parking area: 1. Create an access area with Enter and Exit r

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 77 v. In Group maximum counter, choose the number of parking spots available fo

How to Set Up a Site 78 AxTraxNG™ Software Installation and User Manual 5.16 Adding Operators Operators are people with access to the AxTraxNG™ appl

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 79 8. Enter the operators’ password in the Password field and re-enter the pass

List of Figures viii AxTraxNG™ Software Installation and User Manual List of Figures Figure 1: AxTraxNG™ Packages Selection Screen ...

How to Set Up a Site 80 AxTraxNG™ Software Installation and User Manual 2. Right-click in the window and select Set background from the shortcut me

How to Set Up a Site AxTraxNG™ Software Installation and User Manual 81 4. Ensure that the Design Mode checkbox is checked. 5. Select readers, door

ViTrax™ Video Integration 82 AxTraxNG™ Software Installation and User Manual 6. ViTrax™ Video Integration ViTrax™ is a video management server clien

ViTrax™ Video Integration AxTraxNG™ Software Installation and User Manual 83 3. In ViTrax IP Address, enter either “localhost” or another IP addres

ViTrax™ Video Integration 84 AxTraxNG™ Software Installation and User Manual 6.2 Adding a Camera to the AC-525 Panel Once a camera is physically ins

ViTrax™ Video Integration AxTraxNG™ Software Installation and User Manual 85 3. For a camera you wish to link, select the Attach to AxTraxNG checkb

ViTrax™ Video Integration 86 AxTraxNG™ Software Installation and User Manual 11. From the Camera dropdown, choose the camera you wish to link. 12.

ViTrax™ Video Integration AxTraxNG™ Software Installation and User Manual 87 6.4 Conditioned Recording via Panel Links You can select the source, de

ViTrax™ Video Integration 88 AxTraxNG™ Software Installation and User Manual Field Description Source tabs. Time Lapse This checkbox is automatical

ViTrax™ Video Integration AxTraxNG™ Software Installation and User Manual 89 5. Click OK. The ViTrax™ Server must be running to view recordings. F

List of Tables AxTraxNG™ Software Installation and User Manual ix List of Tables Table 1: AxTraxNG™ Client Main Window ...

ViTrax™ Video Integration 90 AxTraxNG™ Software Installation and User Manual The Live Video Streaming window includes the following buttons: Table 1

ViTrax™ Video Integration AxTraxNG™ Software Installation and User Manual 91 3. Under Enable Camera options by events, select the Access Granted, A

ViTrax™ Video Integration 92 AxTraxNG™ Software Installation and User Manual 4. Select the Popup Enabled checkbox to enable local pop-up messages. 5

ViTrax™ Video Integration AxTraxNG™ Software Installation and User Manual 93 3. Select a camera from the Camera List. 4. Select a video option fro

Manual Operation 94 AxTraxNG™ Software Installation and User Manual 7. Manual Operation In addition to AxTraxNG™'s automated access control net

Manual Operation AxTraxNG™ Software Installation and User Manual 95 6. Select the checkboxes of those doors to which to apply the operation. 7. Cli

Manual Operation 96 AxTraxNG™ Software Installation and User Manual 4. Select an option:  Change operation mode – Resets all selected readers to t

Manual Operation AxTraxNG™ Software Installation and User Manual 97 4. Select an option:  Open momentarily – Opens all selected outputs for the ti

Manual Operation 98 AxTraxNG™ Software Installation and User Manual 7.5 Controlling Sirens Manually The Manual Siren Operation window allows an oper

AxTraxNG™ Reports AxTraxNG™ Software Installation and User Manual 99 8. AxTraxNG™ Reports AxTraxNG™ supports two types of reports.  Immediate Repo